Southern.IML Pathology Code of Practice
Southern IML Pathology provides the highest standard of vocational education and training in the field of Pathology. Our Code of Practice outlines our operational policies and our commitment to our clients.
Southern IML Pathology:
- Is committed to the continuous improvement of its training delivery and assessment services.
- Complies with all State and Territory regulatory and legislative requirements.
- Our marketing and advertising to prospective clients is ethical and accurate.
- You will be informed before you enrol of all the costs and charges you will incur throughout your course.
Our refund policies are fair and are documented and provided to each client prior to enrolment. In the event that we are not able to fulfil our obligations to you we have measures in place to ensure that you either receive the service from another Skills for All training provider or a refund
- We ensure that your academic, financial and other records maintained by us are complete and accurate. These records are managed to maintain confidentiality and will not be divulged to third parties unless authorised by you or under law. You may view your own records to confirm their accuracy and completeness.
- We are committed to principles of access and equity and will not unlawfully discriminate against clients.
- The obligations we place on our staff and students are to protect their health, safety and welfare and ensure as far as possible that learning experiences are positive and free of discrimination or harassment.
- Our policies and procedures ensure that you are treated fairly and receive all reasonable assistance to successfully complete your course once accepted for enrolment.
We will deal fairly and constructively with your concerns and complaints about our services.
- We regularly engage with relevant industry representatives to evaluate our training and assessment services. This ensures that our graduates hold the required skills and knowledge to the standard of performance required in the workplace
- Our training and assessment strategies are developed in consultation with industry to ensure that they are relevant to industry needs. Where your training or assessment occurs in a workplace, evidence of your performance will contribute to our assessments
- Our teaching and assessment staff continuously engage with industry to ensure their knowledge and skills reflect current industry practice.
- Our organisation is committed to continuously improving the services it offers and will seek feedback from you about the services you have received from us.
- Our organisation is a Registered Training Organisation (RTO) that is authorised under legislation to offer nationally recognised training. We ensure that at all time our operations comply with relevant legislation and the national registration standards.
- We recognise that you may hold skills and knowledge that are relevant to your course outcomes. We will assist you to gain recognition for these skills and knowledge through a process called Recognition of Prior Learning.
- If you have completed relevant units of competency with another RTO we will automatically credit these towards completion of your qualification.
- We offer learning and assessment services that as far as practicable meet your individual learning needs. We can tailor your training program to meet your needs and will offer you a range of learning and assessment resources.